Hundreds of Devon residents are growing increasingly angry over the ‘appalling’ customer service they are receiving from home appliance manufacturer Indesit/Hotpoint.
It comes as the firm is being besieged by complaints over the handling of an alert over potentially dangerous tumble dryers.
The problem is caused by fluff accumulating in the filter, which is very close to the heating element on these models.
An investigation into the safety of Indesit’s tumble dryers was launched after the company was taken over by US appliance giant Whirlpool last year.
Fire crews from Exeter were called to tackle a blaze at a property in New Buidlings, Broadclsyt on Monday evening (22 February).
On arrival, crews confirmed the fire to be in the front room, and crews got to work using two breathing apparatus, one hose reel jet, one safety jet and two dry powder extinguishers, together with a thermal image camera.
Crews on scene assisted with first aid to a man suffering smoke inhalation while waiting for ambulance crews to arrive.
At 10.10pm crews confirmed the fire was out and confirmed the fire was located within the ground floor...
Three fire engines from Axminster, Colyton and Honiton were mobilised to a report of a fire involving an office building and a workshop on a caravan park just after 2am today.
On attendance the incident commander confirmed a fire involving a campsite office and building also used as a garage. Four breathing apparatus and two hose reel jets in use.
A fourth fire engine was mobilised from Seaton with an incident command unit from Wiveliscombe and a Water Carrier from Yeovil on request of the incident commander.
The workshop and office was 50% destroyed by fire. The...
Firefighters have issued a warning to owners of thatched properties.
The warning comes following a fire which destroyed the Ring of Bells pub in North Bovey yesterday (Wednesday 13 January).
Ten fire engines attended the incident and fire crews worked throughout the night to extinguish the blaze and prevent it from spreading to nearby thatched properties. A crew is still at the scene today to dampen down hotspots.
Firefighters covered neighbouring thatched properties with foam to prevent the fire spreading and worked hard to save as much of the building and its...
Dozens of firefighters are tackling a large thatch blaze at the Ring of Bells pub in North Bovey, Dartmoor.
Fire appliances from across Devon and Somerset were mobilised to reports of the thatch roof alight, shortly after 11.30am today (Wednesday 13 January).
Crews from, Chagford, Bovey Tracey, North Tawton, Newton Abbot, Okehampton, Ashburton, Torquay, Exeter Danes Castle, Totnes and the High Volume Pump from Taunton (crewed by Wellington) are in attendance.
A spokesperson for Devon & Somerset Fire & Rescue Service said: “This is a thatched public house,...
A collision on Pinhoe Road caused delays in Exeter on Monday evening (21 December).
The incident, involving a tractor and trailer, happened at around 5pm near Warwick Way.
One fire engine from Middlemoor was sent to deal with the incident.
Upon arrival, crews found a tractor and trailer involved in a collision, with a large amount of animal food spilt all over the highway and pavement.
Crews requested the use of the fire dog to check the animal feed in case anyone was trapped underneath the animal feed. The fire dog searched the food but did not find anyone...
Christmas is fast approaching and with the colder weather also arriving, cosy chimney fires are being lit. Devon & Somerset Fire & Rescue Service are encouraging you to check your chimney is clean, safe and swept for Santa’s arrival.
Chimney fires can cause serious structural damage to a home, with the risks being even greater if the property has a thatched roof. The damage is not only fire based but also the dirt and smell left from all the soot and smoke, which would affect your personal property, including all your Christmas presents.
Members of the public are being asked to keep an eye on their neighbours at Christmas to help keep them safe from fire.
The appeal follows a fire in Mount Dinham, Exeter, on 10 December, during which firefighters discovered the body of a man.
Three fire crews attended the incident and extinguished the fire. The 89-year-old man was found close to a gas fire in a ground floor lounge.
Investigations are continuing into the incident and a report will be prepared for the Coroner but there have been several fire-related deaths that Devon & Somerset Fire & Rescue...
Fire crews were called to a thatch blaze in East Devon in the early hours of this morning (Tuesday 15 December).
Three fire engines from Exeter and Ottery St Mary, along with the water carrier from Exeter, were sent to Cranbrook shortly after 1am.
On arrival crews confirmed that a thatched roof derelict farm house was well alight and got to work extinguishing the fire using two hose reel jets and one main jet.
The thatched roof and first floor were well alight. The building was showing signs of collapse so crews withdrew from the sectors to keep themselves at a safe...
Devon & Somerset Fire & Rescue Service is advising homeowners to check their tumble dryers after Indesit release a warning ‘that they may pose a fire risk.’
The three brands are Hotpoint, Indesit and Creda and include both condenser and vented dryers, which have been marketed over the last 11 years.
It has been identified that in "rare" cases a build-up of lint can come into contact with the dryer's heating element, which could pose a fire risk, resulting in users being warned not to leave their driers unattended and to clean fluff from the filter after each use....
