South West

Sitel, a leading customer care outsourcing provider, today announced that Exeter-based Flybe, Europe’s largest regional airline, has selected Sitel as its customer service partner in the UK. The partnership integrates Flybe’s existing customer service agents into Sitel’s state-of-the-art Exeter facility to provide travellers with world class customer care.

In its search for a customer service partner, Flybe evaluated a number of options and service providers throughout the UK and overseas. Sitel was chosen because the company could minimise the impact of the transition on Flybe’s...

More than a million better-off families will lose some or all of their child benefit, under changes which came into force at midnight. Families with one parent earning more than £50,000 lose part of their child benefit and it will be fully withdrawn where one parent earns above £60,000. However, if both parents earn £49,000 each, they will continue to receive child benefit.

David Cameron described the move as "fundamentally fair" but Labour said it was a "huge assault" on families.

Update: Mr Kerr returned home safe and well earlier this morning.

Police are appealing for sightings of a missing person in the Devon area. Stephen Kerr was last seen on Thursday 3rd January, 2013, at the car park at Parke in Bovey Tracy, Devon, a parkland and forest area belonging to the National Trust.

Stephen is described as a white male in his mid-50s. He is 5’8’’ tall and of slim build with green eyes and straight grey hair, which is receding. Stephen was last seen wearing a black jacket and dark trousers.

Police would like to hear from anyone who may have seen...

The Church of England's House of Bishops has announced that it is to end a ban on gay clergy in civil partnerships becoming bishops providing they promise to be celibate.

However, Conservative evangelical Anglicans say they will strongly resist the development in the synod. They have warned they would be willing to bring in bishops from overseas to avoid serving under a gay bishop.

In November, the Bishop of Durham Justin Welby, appointed to succeed Dr Rowan Williams as the new Archbishop of Canterbury, said the Church of England must have “no truck with any form of...

Police in North Devon are appealing for witnesses following two assaults early on New Year’s Day.

Police are investigating two assaults that occurred on two separate women between 12.30am and 1.30am on Tuesday 1st January 2013 in the Bideford area.

In the first incident a 17yr old female was assaulted on The Quay next to “Radfords” Tobacconists.

The victim fortunately managed to push the male suspect off and run away and didn’t sustain any injury.

Many people would have been around the location at this time celebrating the New Year and may have seen the...

With the New Year underway, Devon & Somerset Fire & Rescue Service are asking people to make one of their resolutions in 2013 to check that their smoke alarms are up to date and are in the right place to protect their home.

A spokesperson said "Many people see January as an opportunity for a fresh start, and safety should be no exception. So this month we are encouraging everyone to make sure they have enough working smoke alarms in their home."

A smoke alarm can give someone the few extra seconds they need to escape in a fire. But while the majority of homes across...

Exeter’s comedy festival, Laugh Out Loud kicks off this month and headlining the event are some hilarious award-winning comedians who have recently been raising chuckles on such TV shows as 8 Out of Ten Cats , Have I Got News for You and Never Mind the Buzzcocks.

Tony Law - nominated for the most prestigious prize in live comedy, the Edinburgh Comedy Award in 2012 - brings some gloriously absurd, loud and ridiculous comedy to Exeter Phoenix on 31st January following sell out gigs all over the country. The acridly funny Katherine Ryan can be seen this Friday night on Channel 4’s...